About us

RAYA After-sales services started as the first multi-brand mobiles customer service center in Egypt. Encompassing a wide portfolio of Mobile brands (Nokia, SAMSUNG, Huawei, Lenovo, Motorola, ZTE & Asus)

Backed up with an ISO 9001:2008, 14001:2004, OHSAS 18001:2007 certified operations; Raya After-sales services efficiently serves beyond 28,000 customers per month through a network of more than 60 Touch Points all over Egypt. A work force of highly skilled and passionate experts whose main objective is to introduce a special customer experience throughout the service centers. Raya After-sales service reflects the highest technical levels of repair in an ultra-modern repair factory with 100% compliance with Brands' standards. In line with Raya group vision of diversifying the portfolio within its operations; Raya After-sales services expanded its portfolio to include Consumer Electronics & IT Products services. Working successfully with the most trusted Brands in the market (SAMSUNG, Xerox, Dell, Canon & Asus), Raya After-sales services expanded further in West Africa. Raya Nigeria has been established in 2007, serving now more than 10,000 customers through a network of 17 Touch Points all over Nigeria, covering the highest market share brands in Nigeria (Nokia, SAMSUNG, Huawei, Lenovo, Motorola, Wiko and Fero)



We aim to achieve total customer satisfaction and success for our organization and shareholders through the prompt delivery of high quality after-sales and customer care services and the continous generation of new concepts that ensure speed and reliability throughout the service delivery cycle.

We seek to accomplish this through the continous development and improvement of our technicians' expertise, and management system effectiveness.


To be the preferred after-sales service provider in Middle East and Africa for Mobile phones, IT and consumer electronics products